#Install webex mac drivers#

Workaround: Update the audio drivers to the latest version. Lenovo W54, T430, T450, and S21e require audio driver updates. Generations 1 to 3 require audio driver updates. You may experience audio quality issues when using the app to make calls from some laptops: Workaround: Click before closing the app window. If you close Webex App while you're on a call, the app closes, but the call doesn't end.

Workaround: Wi-Fi Connection Problems with Webex app. If you can't place a call over Wi-Fi, your company's firewall may be blocking UDP packets that contain call media or you're using a third-party VPN that doesn't have phone service. Some incoming calls display as Unknown Caller. Workaround: Either minimize the call window or move the window away from the shared application view. When sharing a single application with others, sometimes the shared content isn't visible if the windows of other applications are placed on top of the application being shared. The following issues apply to Webex Calling and Calling hosted by a Service Provider If you're not sure what calling service you have, see Webex App | Find Out What Calling Service You Have. Workaround: Exit Webex App, start Outlook and then restart Webex App.īelow, we've indicated which calling service each issue applies to. Sometimes Webex App accesses the Microsoft Outlook OST file and you're unable to start Microsoft Outlook.

When you use OneDrive or SharePoint and you try to share a file or link a folder, you can't access your Recent files or your SharePoint Online folders. Enterprise Content Management with Microsoft OneDrive or SharePoint Online The minimum Windows OS version is Windows 10.